Enterprise Voice AI Agent

AI Speaks.
OperationsCome Alive.

NeosAI-Call is an intelligent AI agent purpose-built for enterprise voice interactions. Powered by industry-leading speech recognition, semantic understanding, and ultra-low latency response, it delivers complete voice AI capabilities in a single platform.

Human-Like Voice Synthesis 100% AI Quality Inspection Ultra-Low Latency Real-Time Emotion Analysis
NeosAI-Call Live Monitor
LIVE
🤖
Kenji Yamada (Insurance Renewal Proposal)
AI Voice Agent · Active Call · 847 Parallel Sessions
02:14
AI Voice
Emotion: Friendly 😊
NeosAI Voice Agent
Mr. Yamada, the renewal date for your insurance policy is approaching. We have a special coverage plan ready for you—do you have a moment to hear about it?
Mr. Yamada (Customer)
Oh, yes. What does it cover?
847
Parallel Calls
94.2%
Connection Rate
38%
Conversion Rate
Core Strengths

Four Core Strengths of Voice AI

Accuracy, speed, naturalness, and quality assurance—all delivered at the highest level in a single voice AI platform.

🎯
Industry Best
High-Accuracy Recognition & Multi-Turn Understanding
Delivers high-accuracy speech recognition and multi-turn semantic understanding even in noisy environments. An AI that truly listens, remembers, and connects.
⚡
< 300ms
Ultra-Low Latency & High Concurrency
Real-time response with ultra-low latency and high concurrency ensures smooth, natural call experiences—even across hundreds of simultaneous calls.
🎭
Human-Like
Emotional Expression & Personalized Voice
The fusion of emotional expression and personalized voice customization makes AI conversations feel nearly indistinguishable from human service. Speed, tone, and rhythm are all adjustable.
🛡️
100%
Full AI Quality Inspection & Anomaly Detection
Every call is automatically quality-checked, scored, and analyzed for anomalies by AI. No more reliance on manual sampling—identify risks proactively.
Features

Not Just a Voice Bot—
An Operable AI Communication System

From voice recognition to post-processing and closed-loop tracking—four capability groups supporting the entire workflow.

Build Your Brand's
"Voice" as an Asset

From natural emotional expression to exclusive brand voices, NeosAI-Call builds your brand's voice and delivers warm, engaging customer experiences.

  • ✓Natural, human-like voice synthesis with authentic emotional expression
  • ✓Custom exclusive voice profiles tailored to your brand character
  • ✓Adjustable parameters including speech rate, tone, and rhythm
  • ✓Scene-specific settings for reminders, sales, follow-ups, and more
  • ✓Build a recognizable "Voice IP" as a brand asset
Voice Preset Management
👩
Sakura (Official Brand Voice)
Speed: Standard · Tone: Warm · Emotion: Friendly
👨
Kenji (Collections Specialist)
Speed: Slightly Fast · Tone: Clear · Emotion: Neutral
👩‍⚕️
Yuki (Medical Follow-Up)
Speed: Slow · Tone: Calm · Emotion: Caring
🎙 Sakura voice test playing... 2.3s
"Listen, Remember,
Connect" AI Dialogue

Multi-turn semantic understanding keeps context alive for natural, flowing conversations. Handles user interruptions gracefully—delivering an AI experience that feels like talking to a real person.

  • ✓Multi-turn semantic understanding enables cross-context continuous dialogue
  • ✓Handles user interruptions naturally
  • ✓Maintains stable recognition accuracy even in complex noisy environments
  • ✓Automatically executes business conversation flows: intent identification, objection handling, and guidance
Call Interaction Log
NeosAI Voice Agent
Mr. Tanaka, I'm calling to confirm your insurance premium payment due at the end of this month.
Customer (Interrupting)
Oh, hold on—how much is it again?
NeosAI (Context-Aware, Instant Response)
Your payment this month is ¥8,200. The direct debit is scheduled for the 29th.
Customer
Got it, please keep it as is.
Interruption Handled ✓ Context Retained ✓ Intent Achieved ✓
Turn Every Call into
"Data Assets"

AI automatically quality-inspects, scores, and identifies anomalies across 100% of calls. No more reliance on manual sampling—build a system that detects risks proactively, not retroactively.

  • ✓Auto-extracts issues and outputs tags—replacing manual sampling
  • ✓Auto-identifies customer intent, tags attribution, and enables structured analysis
  • ✓Used to generate new knowledge base content and optimize conversation strategies
  • ✓Full workflow tracking: handles judgment on complaint resolution, payment completion, and more
AI Full Quality Inspection Scorecard
92
QA Score
Language Standards98 pts
Goal Achievement94 pts
Emotion Control88 pts
Compliance100 pts
AI Label Output
Payment Intent: Yes Follow-Up Recommended Emotion: Neutral Call Duration: 2m 14s
100%
QA Coverage Rate
↓95%
Manual Labor Reduction
即時
結果出力
Instantly Detect and Respond
to Operational Anomalies

Notifies staff in real time when metrics fall below thresholds—QA anomalies, low connection rates, declining conversion rates. Full flow tracking manages everything from conversation to deal closure.

  • ✓Instant alert when QA anomalies or low connection rates exceed thresholds
  • ✓Detects declining conversion rate trends in real time
  • ✓Rule node configuration: "Transfer to agent → Send notification → Update CRM"
  • ✓Business completion judgment: auto-generates flags for complaint resolution, payment completion, etc.
Real-Time Alert Center3 New
🔴
Connection Rate Drop Alert
Currently 72% — below threshold (80%). Reviewing campaign settings is recommended.
3 min ago · Auto-escalated
🟡
Conversion Rate Declining
Today 31% (down 7% week-over-week). Room for conversation script improvement.
18 min ago · Staff notified
🟢
Zero Compliance Violations
100% compliance achieved across all calls today.
Real-Time Update
Closed-Loop Tracking
Completed this month: 2,847
CRM Auto-Update
Today: 847 updated
Use Cases

Five Real-World
Use Cases

Explore voice AI use cases across a wide range of industries: sales, services, healthcare, finance, and government.

Smart Outbound Calling
AI Automates Outbound Calls for
Sales, Renewals & Order Confirmations

AI automatically handles large-scale outbound calls for lead generation, renewal reminders, and order confirmations—freeing human agents to focus on high-value deals.

  • ✓Automates lead generation, warm-up calls, and first contact
  • ✓Runs renewal reminders and campaign announcements at massive scale in parallel
  • ✓Auto-flags interested customers → transfers to human agents
  • ✓Auto-registers all call results to CRM and marketing automation systems
Outbound Campaign Dashboard
1,284
Calls Today
38%
Conversion Rate
487
Transferred to Human
📞
Kenji Yamada — Insurance Renewal Proposal
Call 2:14 · Intent Score: High
Transfer Recommended
📞
Misaki Sato — Renewal Reminder
Call 1:42 · Payment Confirmed
Done
📞
Koji Tanaka — Campaign Notification
Call 0:58 · Re-call Scheduled
Follow-Up Scheduled
Smart Customer Support
24/7 Inbound
AI Agent

AI handles common inquiries automatically—auto-responses, service queries, and procedure processing. Complex cases escalate to human agents.

  • ✓24/7/365 automated responses with zero wait time
  • ✓AI auto-completes FAQs, procedure guidance, and inquiries
  • ✓Auto-detects complex or emotionally charged cases and transfers to humans
  • ✓Full quality inspection of all interactions drives continuous service improvement
Customer Support Status
92%
AI Auto-Resolution Rate
28 sec
Avg. Response Time
4.7★
Customer Satisfaction
Emotion Analysis — Current Call
Friendliness
82%
Dissatisfaction
18%
Resolution Intent
91%
Smart Reminder
AI Gently Reminds on
Medication, Payments & Appointments

AI handles routine reminders—medication adherence, payment deadlines, appointment confirmations—at massive scale with warm, personalized voice messages tailored to each individual.

  • ✓Medication reminder: individually guides on timing and dosage
  • ✓Payment reminder: communicates deadlines and amounts in a natural tone
  • ✓Appointment confirmation: guides on date, location, and items to bring, then confirms receipt
  • ✓Automatically schedules follow-up for unacknowledged reminders
Reminder Delivery Status
96%
Reach Rate
88%
Confirmation Rate
↓74%
Unanswered Follow-Up
💊
Medication Reminder — Ms. Yoko Suzuki
Blood pressure medication 8:00 AM · Confirmed
Confirmed
💴
Payment Reminder — Mr. Jun Takahashi
Monthly ¥4,800 · Due: Tomorrow
Notified
📅
Appointment Confirmation — Ms. Megumi Ito
Day after tomorrow 14:00 Internal Medicine · Re-notification set
Re-Notification Scheduled
Healthcare & Insurance
AI Handles Patient Follow-Up
& Insurance Check-Ins

AI takes over high-frequency, high-volume routine communications—post-discharge follow-ups for healthcare providers and policyholder check-ins for insurers—so doctors and staff can focus on their core work.

  • ✓Post-discharge follow-up: auto-checks on symptom progress and medication compliance
  • ✓Insurance check-in: auto-collects customer satisfaction and additional needs
  • ✓Instantly notifies doctors or staff when anomalous responses are detected
  • ✓Structures conversation content and auto-enters it into EHRs and CRM systems
Post-Discharge Follow-Up Status
100%
Follow-Up Completion Rate
3
Requires Doctor Review
↓82%
Nursing Staff Labor Reduction
🏥
Mr. Ichiro Nakamura — Day 7 Post-Discharge
Symptoms stable · Medication compliance confirmed
No Anomalies
⚠️
Ms. Sachiko Kobayashi — Day 3 Post-Discharge
Reports chest pain — Attending physician notified
Needs Review
Smart Quality Inspection
Turn Every Call into Quality Data—
Seal Risks Before They Emerge

AI auto-inspects 100% of call center calls. Catches compliance violations, complaint signals, and conversation improvement opportunities that manual sampling (5–10%) would miss.

  • ✓Detects 100% of prohibited terms and inappropriate statements, auto-flagged
  • ✓Agent-level scorecards used for staff development
  • ✓Proactively detects complaint signals and escalates
  • ✓Auto-extracts exemplary calls for use in role-play training materials
Quality Management Scoreboard
100%
QA Coverage Rate
94.2
Avg. Quality Score
0
Violations Missed
Agent Rankings (Today)
1. Agent Tamura 98.4点
2. Agent Matsumoto 96.1点
— Agent Watanabe 72.3点 ⚠
Accelerate Your Business
with the Voice of AI.

Experience an actual voice demo.
A free trial tailored to your business scenario is also available.

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